FAQs

Frequently Asked Questions.
Here are some common questions about RolloGuard Instant Fall Prevention.

Where can I purchase a rollator equipped with RolloGuard?

RolloGuard is available for purchase from Mobilex A/S and their resellers in Europe.

We are working to make RolloGuard available on other rollator brands. If you have question about the avaialbility, please contact your local reseller/manufacture or send an enquiry to contact(a)rolloguard.com.

Is RolloGuard CE approved according to MDR?

RolloGuard has undergone ISO 11199-2 tests by Mobilex A/S when mounted on a Leopard rollator and is covered by the rollator CE certification. 

At this point, RolloGuard is not offered as an accessory directly from us.

Are rollators really unsafe?

Yes. Even though rollators are used to rehabilitate people with walking disabilities and keep our elderly healthier, they are quite dangerous.

A typical rollator is equipped with at minimum two mandatory brake systems; a parking brake and a service brake. Both are manually activated and require both strength and quick reaction in order to prevent fall.

The development of rollators over the last decade have mainly been focused on reducing weight and make folding easier. Reducing weight unfortunately makes a rollator more unstable and increases the risk of falling for the ones needing a rollator the most.

Isn't fall protection already available?

No. Even though som producers market certain technology as “fall prevention”, RolloGuard is the only solution that automatically can detect changes in motion and instantly stop the wheel from rotating.

Technology that leverage centrifugal force to activate and apply brake force cannot detect sudden accelerations and have much longer reaction time. Typically that type of technology cannot stop the rollator from moving when somebody loses balance and starts to fall.

We have seen producers market manually activated brakes ass fall prevention. This is not accurate.

What is unique with RolloGuard?

The ability to detect changes in speed and instantly stop the wheel from rotating, and doing so without the use of vulnerable electronics.

RolloGuard is the only current technology leveraging a Transversor. Read more about the Transversor technology here.

How do I change the protection level?

RolloGuard comes with three different sensitivity settings. Changing these settings can only be done by an authorized reseller or your physiotherapist.

However, changing the settings for authorized people is quite simple. They remove the cover and replace a small module.

Do I have to maintain RolloGuard?

RolloGuard needs to undergo scheduled maintenance in order to detect issues and replace parts that have worn. Only authorized resellers are allowed to perform maintenance. Please refer to the user manual for correct procedures and approved uses of RolloGuard instant fall protection.

How do I try RolloGuard?

RolloGuard is available from one of Mobilex A/S resellers throughout Europe.

You can also visit RolloGuard AB in Svedala Sweden to try out the solution. Please contact us to set up a meeting.